Careers

Careers

Mission

At Flowonix, our patient centric approach drives the design, development, and deployment of targeted drug delivery platforms whose sole purpose is to provide physicians an optimal solution for the treatment of their patients' numerous neurological disorders.

Core Values

  • Character – The common thread of our culture. One is never wrong doing what is right.
  • Integrity – Saying exactly what we mean and doing what we say.
  • Relentless – While never at the expense of progress, we push for perfection.
  • Purpose – Optimizing patient outcomes is our greater cause.

 

It's the desire to help people with life-changing technology that drives every member of the Flowonix team. At Flowonix we believe our employees are an essential component to our long-term success, and it is this mindset that drives our commitment to offer unique career opportunities.

We are passionate about having a diverse and talented workforce to solve the big problems we are seeking to tackle. We offer a competitive health and benefits package.

Browse our current job openings below. If you do not see any current openings but are interested in joining our team, please feel free to send an email to jobs@flowonix.com 

Sr. Clinical Research Associate (Sr. CRA)

Position Title: Technical Solutions Engineer

Reports to: Director, Clinical Affairs

Department: Clinical

Location: Mansfield, MA 

 


 

Accountability Objective: 

The strategic focus of the senior clinical research associate is to ensure that Flowonix sponsored clinical studies are conducted in accordance with approved protocols and appropriate regulatory requirements; that the study subjects’ rights are protected; and that the integrity of the studies are sound and free from falsification or other bias.

Essential Functions:

  • Aid in process of selecting investigators (e.g., site evaluation visits).
  • Train clinical sites (e.g., site initiation visits) and provide re-training when necessary.
  • Ensure HIPPA requirements for patient privacy are met.
  • On-site monitoring of clinical studies, generation and distribution of monitoring reports and site follow-up letters.
  • Ensure site compliance with regulatory requirements and Good Clinical Practices, and Flowonix policies and procedures.
  • Collect study documentation from sites such as Investigator Agreements, Investigator CVs and licenses, training forms, protocol deviations, queries, adverse event reports, etc.
  • Maintain documentation in electronic Trial Master Files.
  • Work details of study budgets and contracts with sites.
  • Ensure adverse event reporting is done in accordance with regulatory requirements.
  • Frequently interact with sites (via phone and/or email) to provide them with a familiar contact for quiestions or other issues that might arise during a study.
  • Prepare clinical sites for FDA audits.
  • Manage documentation and accountability of investigational product at sites, if applicable.
  • Perform study site close-out visits.
  • Provide oversight of contract monitors including co-mointoring if applicable.
  • Assist with other projects, as requested, such as clinical reports and other stufy-related activities.
  • May support implant and follow-up procedures as requested by Field Clinical department if cleared by Clinical Trials Manager.
  • Develop and maintain effective professional relatioships with investigators and other study site personnel. Represent the Company as a professional and competent resource in support of site and Company objectives.
  • Performs other duties and responsibilities as may be required.

Decision Making Authority:

  • Provide guidance to clinial sites (including review of protocols, procedures, implants, follow-up protocol, etc).
  • Addresses any questions or concerns while acting as liaison between study sites and Flowonix.
  • Recommends any corrective actions or solutions to issues at clinical study sites.

Position Specifications:

  • Knowledge/Educational Requirements: 
    • Four years of related experience in clinical settings. Familiarity with implantable medical devices mandatory.
    • A good understanding of MS-DOS, MS-Windows, and PCs.
    • Able and willing to work in an independent environment.
    • Good written and verbal communication skills and the ability to converse with all levels of employees. Excellent organizational skills and ability to meet deadlines is a must.
    • A willingness to travel approximately 80% of the time is necessary.
    • A Bachelor's degree in life sciences or health related field or RN.
  • Skills and Abilities:
    • Effectively communicate between Flowonix and study sites.
    • Strong interpersonal, communication with physicians and other site personnel.
    • Good computer skills (word processing, spreadsheets, graphics, internet).

 

  • Physical Demands/Work Environment:
    • Normal office environment
    • Requires domestic and international travel.

 

 

Please Click below to submit your resume to this position opening:

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Technical Solutions Engineer

Position Title: Technical Solutions Engineer

Reports to: Director, Field Support

Department: Customer Care

Location: Mt. Olive, NJ

 


 

Accountability Objective: 

Responsible for documenting and resolving technical issues received from customers and field representatives as well as coordinating and supporting multiple cross-functional in-house teams including sales education and training.

Essential Functions:

  • Address questions from customers and patients about Flowonix products.
  • Develop a strong working relationship with all members of the field engineering and Sales force.
  • Ensure that technical service issues are well documented and resolved in a timely manner.
  • Interface with complaint coordinator to ensure complaints are properly documented.
  • Share clinical/technical experiences with other personnel in order to improve understanding of product behavior, improve product performance and product acceptance by customers.
  • Coordinate and support in-house educational activities as requested by members of the team.
  • Participate in weeknight and weekend on-call support rotation.

Decision Making Authority:

  • Document and resolve all technical issues. Identify training needs and support materials in cooperation with other team members.

Position Specifications:

  • Knowledge/Educational Requirements: 
    • Bachelor'r or graduate degree in engineering
    • 3-4 years of experience implanting and following similiar medical devices
    • Strong working knowledge of how the devices work, from an engineering perspective
    • Excellent working knowledge of industry best practices for best-in-class customer service in a technical support environment
  • Skills and Abilities:
    • Highly flexible - able to adapt to changing business needs
    • Solutions oriented - self-driven and analytical to provide potential solutions as new problems arise
    • "Builder" mentality - individual who takes ownershp and desires to continue to improve processes and workflows
    • Well rounded engineer who can understand both technical details and big picture scenarios, then communicate with multiple types of colleagues
    • Ability to communicate with others, including verbal, written, and electronic communication
    • Ability to quickly analyze and resolve clinical/technical issues
    • Ability to work effectively under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines
    • Strong interpersonal, communication and analytical skills
  • Physical Demands/Work Environment:
    • Office-based responsibilities with occasional travel as necessary to support education activities
    • Ability to maintain on-call servicing

Positions Supervised:

Direct Reports - None

Indirect Reports - None

Working Relationships:

Internal Contacts - All personnel associated with field-based activities, R&D personnel, Regulatory Affairs and specialists.

External Contacts - Site personnel including; physicians, research coordinators, and oter support staff. Patients calling with questions about Flowonix Medical products.

 

Please Click below to submit your resume to this position opening:

APPLY HERE