Careers

Careers

Mission

At Flowonix, our patient centric approach drives the design, development, and deployment of targeted drug delivery platforms whose sole purpose is to provide physicians an optimal solution for the treatment of their patients' numerous neurological disorders.

Core Values

  • Character – The common thread of our culture. One is never wrong doing what is right.
  • Integrity – Saying exactly what we mean and doing what we say.
  • Relentless – While never at the expense of progress, we push for perfection.
  • Purpose – Optimizing patient outcomes is our greater cause.

 

It's the desire to help people with life-changing technology that drives every member of the Flowonix team. At Flowonix we believe our employees are an essential component to our long-term success, and it is this mindset that drives our commitment to offer unique career opportunities.

We are passionate about having a diverse and talented workforce to solve the big problems we are seeking to tackle. We offer a competitive health and benefits package.

Browse our current job openings below. If you do not see any current openings but are interested in joining our team, please feel free to send an email to jobs@flowonix.com 

Patient Tracking Specialist & Outreach Services

Position Location: Mount Olive, NJ

Accountability Objective: To maintain patient implant registration files in accordance with all FDA and Flowonix regulatory and quality requirements. Perform tasks related to patient implant tracking forms; production and distribution of patient education and information materials and prepare and distribute outreach mailings both domestic and international for patients, healthcare providers and MRI facilities. Support Customer Service and Prior Authorization Program as needed.


Essential Functions:

  1. Review all incoming patient implant tracking forms for accuracy and completeness.
  2. Record, update and retain accurate paper patient tracking files and electronic database for all domestic and international patients.
  3. Maintains a patient tracking database in compliance with all FDA and Flowonix quality and regulatory requirements.
  4. Obtain missing or additional information necessary to the patient tracking, ID card production and adherence to FDA compliance and Flowonix corporate requirements.
  5. Create permanent patient implant tracking ID cards in accordance with the most recent work instruction.
  6. Coordinate with the Quality and Regulatory team to facilitate their review of all produced cards.
  7. Ship, log and track receipt of patient packages of permanent patient ID cards and Medical Device Alert Bracelets post-device implant, revision and or replacement and or when requested by the patient, healthcare providers or field representatives.
  8. Work with vendors and Quality department to purchase ID card supplies, Medical Device Alert Bracelets and delivery companies to obtain tracking and shipping supplies.
  9. Maintain ID card printer and card printing software.
  10. Create patient and healthcare provider reports for field representatives, healthcare providers and marketing department as requested.
  11. Create and maintain Standard Operating Procedure and Work Instructions.
  12. Identify opportunities for process improvement.
  13. Implement workflows to enhance performance and minimize waste.
  14. Manage domestic and international outreach mailings for patients, healthcare providers and MRI facilities. 
  15. Negotiate shipping and printing rates to ensure cost effective rates for production and delivery of all mailings and packages.
  16. Assist Quality with responding to and preparing possible corrective actions and or field safety notifications and participate in and respond to all internal Quality audits.
  17. Track and report mailings and delivery status for Regulatory effectiveness checks and FDA reporting.
  18. Work with other corporate departments to analyze data and ensure all relevant patient implant and or explant information is included in the patient tracking database to ensure FDA compliance.
  19. Other duties as assigned.

Decision-Making Authority:

  1. Provide guidance for internal staff regarding matters of patient implant device tracking compliance with domestic and international quality standards and regulations. Instruct field representatives of patient tracking policies and procedures during training.

Position Specifications:

  1. Knowledge/Educational Requirements: 
  • Associates degree, or equivalent experience
  • 3-7 years medical device experience
  • Preferable:
    • Knowledge of FDA Requirements, and ISO 13485:2003 standards
  • Skills and Abilities: Proficient with computer spreadsheets, graphics, PowerPoint and database software. Must have verbal and written communication skills, and be effective and comfortable working individually or in a team environment.
  • Physical Demands/Work Environment: Normal office environment, heavy PC usage;
  • Working Relationships:

    1. Internal Contacts: All departments.
    2. External Contacts: Interface with consultants, agents and customers. Provide and solicit information relating to all aspects of medical device regulatory compliance.


    TO APPLY FOR THIS POSITION CLICK HERE

    Nurse Clinical Specialist

    Position Location: San Diego, CA

    Accountability Objective: Nurse Clinical Specialist is responsible for providing clinical support to Flowonix Medical's sales/marketing department to provide product support, training, and education to physicians, nurses, surgical technologists, hospitals and other ancillary personnel.


    Essential Functions:

    1. Provide clinical support to Flowonix Medical's product before, during, and after MRI procedures, during refills and implants by ensuring all necessary equipment and products required for the refill and implant. Demonstrates expertise in all aspects of refill, implant, follow-up support and troubleshooting practices (Pre/Post MRI procedure, drug aspiration, appropriate programming, correct implant technique and testing of device) per a physicians' written order.
    2. Maintains current knowledge of our products and service offerings as well as competitive products.
    3. Provides product and clinical education to physicians, hospital personnel and office staff on technical challenges associated with our products and therapies. Coordinates in-service education programs and seminars.
    4. Develops and maintains effective relationships with existing and potential clients. Responds well to customer needs, by understanding customer requirements and striving for complete customer satisfaction.
    5. Provides sales support by ensuring all necessary documentation is completed to ensure product orders, patient implant registration, MRI ID cards/bracelets are executed in a timely manner.
    6. Maintains open and strong communication with all regional sales district personnel, customer and Flowonix in-house employees.
    7. Demonstrates a "team" attitude. Interacts with others within the organization. Displays a willingness to assist others in the field. Handles conflict in a positive manner, while striving for a win-win solution.
    8. Required to travel frequently to MRI facilities, customer clinics, hospitals and Ambulatory Surgical Centers.

     

    Position Specifications:

    1. Knowledge/Educational Requirements: 

      • A minimum of three years hand-on medical experience working as a Registered Nurse.
      • BSN degree preferred.
      • Medical product sales and sales training preferred.
      • Strong IV skills experience a plus.
      • Good analytical skills and the ability to understand complex issues.

      2. Skills and Abilities: 

        • Solid job skills in clinical experience working with patients and clinicians in real-time environment.
        • Working in an OR, a preferred knowledge of managed care, physiology/clinical therapies, and implantable devices.
        • Ability to travel frequently and maintain on-call rotation.
        • Team oriented; ability to successfully operate in a team environment and be an "out of the box" thinker to address unique problems.


      3. Physical Demands/Work Environment: 

        • Clinical Specialists are required to be within their assigned regional territory each day to be available for MRI procedures, back-up case coverage, unscheduled or emergent events.


      Working Relationships:

      1. Internal Contacts: Sales & Marketing, Clinical Field Engineers, Quality and Management.
      2. External Contacts: MRI facility personnel, Physicians, clinical staff, purchasing, O/R staff and management, Hospital/ASC pain referral community, physician office managers and marketing representatives.


      TO APPLY FOR THIS POSITION CLICK HERE

      Territory Manager

      Position Location: Throughout the U.S.

      Accountability Objective: Territory Manager (Sales Representative) is responsible for achieving sales of Flowonix Medical's medical devices IN accordance with Company plans and providing a positive depiction of Flowonix within the medical community.


      Essential Functions:

      1. Sell Flowonix Medical's products to achieve Company sales objectives. Calls on clients, makes presentations, perform set-ups and demonstrations. Prepares proposals. Responds to customer and potential customer inquiries. Provides product and pricing information.
      2. Develops and maintains effective relationships with existing and potential clients. Responds well to customer needs, by understanding customer requirements and striving for complete customer satisfaction.
      3. Follows-up on leads from tradeshow and other marketing activities. Reports regularly on lead generation activity and results of lead follow-up.
      4. Participates in trade show activities including set-up, product demonstrations and displays, distribution of marketing materials, presentations in Company symposiums and client-related activities.
      5. Supports new product releases. Implements the initial stages of the launch of new products and/or new technologies with training programs and materials, ads, attendance and demonstrations at identified major meetings, case studies, Journal reviews, and sales updates.
      6. Exhibits strong work/organizational habits as they relate to planning and time and territory management skills. Prioritizes activities effectively. Manages effective expense control.
      7. Demonstrates a "team" attitude. Interacts with others within the organization. Displays a willingness to assist others in the field. Handles conflict in a positive manner, while striving for a win-win solution.
      8. Understands that the selling process includes developing and implementing strategies for securing payment for purchased products.

      Decision-Making Authority:

      1. Assists in the development of forecasts for all products and in the development and management of budgets in support of sales and marketing plans.
      2. Territory management and analysis of sales trends, utilization of appropriate business partners to present marketing and business plans to accounts for territory development and growth.

      Position Specifications:

      1. Knowledge/Educational Requirements: Bachelor's Degree in Science/Business or equivalent; strong preference for two years minimum referral/therapy development sales experience; successful three to five years total medical experience to surgeons, administrative staff, and payers. Solid knowledge of the Reimbursement climate; experience call on physicians in one or more of the following or related referral accounts - Psychiatrist, Oncology, Internal Medicine, or Primary Care Physician/GP; experience in developing new, innovative markets; experience in making multiple referral calls on a daily basis; familiarity with the OR is a plus.
      2. Skills and Abilities: Solid job skills in business planning/consulting and territory financial analysis; preferred knowledge of managed care, physiology/clinical therapies, and implantable devices; excellent interpersonal, communication, negotiation skills; team oriented; conceptual/consultative sales skills. Ability to successfully operate in a team environment and be an "out of the box" thinker to address unique problems.
      3. Physical Demands/Work Environment: Lifting/carrying 20 pounds; sit/stand/walk 6-8 hours a day; operate a moving vehicle; Environment Exposures; eye protection, infectious disease, and radiation.

      Working Relationships:

      1. Internal Contacts: Marketing, Regulatory, Clinical Field Engineering, and Management.
      2. External Contacts: Physicians, clinical staff, Key Opinion Leaders, purchasing, OR staff and management, Hospital/ASC pain referral community, coding/billing representatives from similar pain markets/co-promote opportunities, physician office managers and marketing representatives.


      TO APPLY FOR THIS POSITION CLICK HERE